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Home Health & Hospice
Coordination that follows caregivers into the field
Field caregivers work from cars and client homes. Signal gives them a business number on their own phone, routes client calls through dispatch, and keeps every conversation logged.
Common challenges
Caregivers giving out personal mobile numbers
Dispatch unable to reach a caregiver mid-visit
Visit notes and call records living in separate systems
Family calls landing at the wrong branch office
How Signal is configured for Home Health & Hospice
Business number on personal phones
Caregivers place and take client calls from the agency number with one app.
Dispatch console
See who is available, transfer a client call to the caregiver on the schedule, and stay on the line.
Branch routing
One agency number that routes families to the branch serving their address.
Call logging to EMR
Calls attach to the client record in your agency management system.
Group texting
Send shift changes and coverage requests to a caregiver group in one message.
Offline resilience
Calls fail over to cellular when a caregiver loses data coverage mid-visit.
1 number
For every caregiver, on any phone
100%
Of client calls logged
Multi-branch
Routing by service area