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Care Homes
Reachable staff on every shift, in every wing
Care facilities run around the clock with staff who move constantly. Signal puts extensions on mobile devices, routes family calls to the right unit, and escalates urgent calls until someone answers.
Common challenges
Families unable to reach the right nurse or unit
Staff away from any desk phone for entire shifts
Night-shift calls with no clear escalation path
Overhead paging that disturbs residents
How Signal is configured for Care Homes
Shift-aware routing
Schedules follow the shift rotation, so calls reach whoever is actually on duty.
Mobile extensions
Staff carry their extension on a facility phone or their own device with a separate number.
Escalation chains
Unanswered calls move down a defined chain to charge nurse, supervisor, then on-call clinician.
Family line
A dedicated family number with unit routing and a directory of visiting hours and updates.
Quiet paging
Targeted device notifications replace overhead announcements in resident areas.
Emergency broadcast
One action reaches every device in the building for drills and real events.
3 rings
Average to reach on-duty staff
24/7
Shift-following coverage
0
Overhead pages in resident rooms