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Home Services & Trades
Dispatch that keeps trucks moving and phones answered
Service businesses lose revenue to unanswered calls. Signal answers, routes by trade and territory, and puts an emergency line in front of an on-call tech at 2 a.m.
Common challenges
Calls missed while the office is on a job
After-hours emergencies going to voicemail
Technicians using personal phones with customers
No record of what a customer was promised
How Signal is configured for Home Services & Trades
Territory routing
Route by area code, zip, or trade to the right crew or subcontractor.
On-call rotation
A schedule that automatically hands the emergency line to the tech on duty.
Field app
Techs call customers from the company number without exposing personal mobiles.
FSM integration
Screen pop and logging with ServiceTitan, Jobber, and Housecall Pro.
Call recording
Verify what was quoted and promised on every service call.
Missed-call text back
Any unanswered call gets an automatic text so the lead is not lost.
2 a.m.
Emergency line still answered
Auto
Text back on missed calls
By zip
Territory-based routing