Over 100 features. Every one of them included.
Signal does not sell your phone system back to you one feature at a time. Voice, contact center, messaging, video, and AI ship with every seat.
Voice
The calling foundation, on every device.Auto attendant
Multi-level menu trees with time-of-day and holiday schedules.
Ring groups
Ring sequentially, simultaneously, or round-robin across a team.
Call queues
Hold music, position announcements, and callback instead of waiting.
Voicemail to email
Audio plus a written transcript delivered to the inbox.
Find me / follow me
Chase a call across desk, mobile, and home phone in order.
Call parking
Park a call on a shared slot and pick it up from any extension.
Barge, whisper, monitor
Supervisors can listen, coach, or join a live call.
Number porting
Keep every existing number. Signal manages the port end to end.
E911 and Kari's Law
Dispatchable location per device with automatic internal notification.
Mobility
Your business number, wherever you work.Signal mobile app
iOS and Android softphone with the full feature set and your business caller ID.
Desktop app
Windows and macOS calling, messaging, and presence in one window.
Browser calling
Place and receive calls in Chrome or Edge with no install.
Call flip
Move a live call between desk phone and mobile without hanging up.
Presence sync
Status follows your calendar so colleagues see when you are in a meeting.
Cellular failover
Calls fall back to the mobile network when data coverage drops.
Contact Center
For teams whose phone is the product.Skills-based routing
Match callers to agents by language, product, or certification.
Live wallboard
Queue depth, longest wait, service level, and agent state in real time.
Historical reporting
Scheduled reports on volume, abandon rate, handle time, and outcomes.
Callback in queue
Callers keep their place and get a call back automatically.
Agent scripting
On-screen scripts and disposition codes at the end of each call.
Quality management
Score recorded calls against a rubric and track coaching over time.
Omnichannel queues
Route voice, SMS, and webchat through the same agent pool.
Outbound dialing
Preview and progressive dialing with DNC list enforcement.
Messaging & Video
Conversation beyond the call.Business texting
SMS and MMS from your main business number, including group threads.
Shared inboxes
A team inbox for a department number so no message is missed.
Internal chat
Direct and channel messaging with file sharing across the org.
Video meetings
HD meetings up to 100 participants with screen share and recording.
Meeting transcripts
Searchable transcripts and highlights delivered after each meeting.
Fax and eFax
Send and receive fax as PDF, with analog line support where required.
Signal AI
Automatic notes, summaries, and signals.Call summaries
A short written summary and action items delivered after every call.
Live transcription
Real-time transcript during the call, searchable afterward.
Sentiment signals
Flag calls that trended negative so supervisors can follow up.
Topic detection
Track how often specific issues, competitors, or products come up.
Voicemail summaries
A one-line summary at the top of every voicemail transcript.
AI receptionist
Answer, qualify, and route common calls before they reach a person.
Admin & Integrations
Control, visibility, and connected systems.Self-service portal
Change routing, add users, and reassign numbers without a support ticket.
Role-based access
Scope admin permissions by site, department, or function.
Single sign-on
SAML and SCIM with Okta, Entra ID, and Google Workspace.
CRM integrations
Salesforce, HubSpot, Zoho, and hundreds more with screen pop and logging.
Microsoft Teams
Direct Routing so Teams users dial through Signal voice.
Open API and webhooks
Build call events into your own systems and workflows.
AirDial POTS replacement
Move elevators, alarms, and fax lines off copper without rewiring.
Usage analytics
Cost, volume, and utilization reporting by site, team, and user.
Audit logging
A record of every configuration change with who made it and when.